Is Your Data Smart Enough to Power the AI You Are Using in Field Service?
The true challenge for organizations is not the AI technology but the ecosystem that supports it, especially the data infrastructure. Field service leaders need to prioritize data governance, quality, and integration before AI deployment. So, what risks come with poor data, and how can organizations mitigate these to ensure AI delivers on its promises?
The Servitization Blueprint: Overcoming Data Silos and Gaining Holistic Visibility
Discover how breaking down data silos and embracing integrated platforms drive efficiency, customer trust, and profitability for manufacturers.
The Servitization Blueprint: From Cost Center to Strategic Revenue Driver
Discover how leading OEMs are transforming service into a profit center through lifecycle management, proactive strategies, and service contracts.
The Servitization Blueprint: Transformative Technologies for Competitive Advantage
Discover how manufacturers can transition to servitization with service contracts, performance-based agreements, and outcome-based models to drive long-term profitability.
Resource: Strategies for Growth’s field service management benchmarking report 2013
As we continue our #FSN10 celebration of ten years of Field Service News we revisit a benchmarking report from industry legend Bill Pollock
The Key Aftermarket Strategies for Customer Loyalty & Improved Revenue
Building customer loyalty in the aftermarket is no longer optional—it’s essential. Learn how proactive strategies, seamless support, and smart use of data can transform customer relationships and boost revenue.
Unlock Field Service Success and Tackle your Customer Demands Head-On
Discover how rising customer expectations are transforming field service, pushing businesses to adopt advanced tools, empower teams, and deliver proactive, personalized solutions.
The Servitization Blueprint: The Servitization Journey: A Gradual Approach
Discover how manufacturers can transition to servitization with service contracts, performance-based agreements, and outcome-based models to drive long-term profitability.
Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Service & Operations Excellence” in-person event on 28th January 2025 – SPECIAL OFFER
The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief Service Officers, Customer Service Directors and other senior business leaders to attend an onsite 1-day Masterclass, entitled “Deliver More, Spend Less – The Path to Service & Operations Excellence” at the home of Henley Business School with Johann Diaz and Mark Vincent at 9:30am (UK time) on Tuesday 28th January 2025. SPECIAL OFFER FOR FSN READERS.
The Continuing Rise of Servitization in 2025: Embracing Outcome-Based Models
Servitization is transforming manufacturing in 2025. Discover how IoT, AI, and data analytics enable outcome-based services and reshaping industry.
