FSN CrowdThink Sessions

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EMEA Session: Making Sure Our Digital Transformation Projects Don’t Fail

The Field Service News CrowdThink Sessions are dynamic sessions which use the wisdom of the crowd to identify how we can overcome the major issues in our industry. Exclusively available for FSN Pro+ members these sessions are unique, fast paced and offer multiple great takeaway ideas for those who attend. In this session, we will be discussing how we ensure our digital transformation projects don't fail to deliver on the expected return on investment.

Free

US Session: Making Sure Our Digital Transformation Projects Don’t Fail

The Field Service News CrowdThink Sessions are dynamic sessions which use the wisdom of the crowd to identify how we can overcome the major issues in our industry. Exclusively available for FSN Pro+ members these sessions are unique, fast paced and offer multiple great takeaway ideas for those who attend. In this session, we will be discussing how we ensure our digital transformation projects don't fail to deliver on the expected return on investment.

Free

EMEA Session: How Do We Build Engineer Loyalty?

The Field Service News CrowdThink Sessions are dynamic sessions which use the wisdom of the crowd to identify how we can overcome the major issues in our industry. Exclusively available for FSN Pro+ members these sessions are unique, fast paced and offer multiple great takeaway ideas for those who attend. In this session the focus will be on how do we build loyalty within our field service engineer and technician communities to ensure that we don't see our brightest stars leaving the workforce to join the competition.

Free

US Session: How Do We Build Engineer Loyalty?

The Field Service News CrowdThink Sessions are dynamic sessions which use the wisdom of the crowd to identify how we can overcome the major issues in our industry. Exclusively available for FSN Pro+ members these sessions are unique, fast paced and offer multiple great takeaway ideas for those who attend. In this session the focus will be on how do we build loyalty within our field service engineer and technician communities to ensure that we don't see our brightest stars leaving the workforce to join the competition.

Free

FSN CrowdThink Session: How Do We Develop Triage Workflows That Leverage Self-Help, AI and Remote Service?

The Field Service News CrowdThink Sessions are dynamic sessions which use the wisdom of the crowd to identify how we can overcome the major issues in our industry. Exclusively available for FSN Pro+ members these sessions are unique, fast paced and offer multiple great takeaway ideas for those who attend. In this session we will be working together to understand how field service organisations should be using modern tools such as self-help, AI and remote service to improve the triage process and the pitfalls we should avoid in doing so.

Free

FSN CrowdThink Session: What metrics are key to modern field service success?

The Field Service News CrowdThink Sessions are dynamic sessions which use the wisdom of the crowd to identify how we can overcome the major issues in our industry. Exclusively available for FSN Pro+ members these sessions are unique, fast paced and offer multiple great takeaway ideas for those who attend. In this session we will be working together to understand what are the most important metrics in field service for driving effective improvements in service operations and getting closer to our customers.

Free
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