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Digital Transformation, Feature, Service Strategy

Digital transformation: The technology underpinning servitization

Digital transformation: The technology underpinning servitization In this series of articles that are serialised from an exclusive new...

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Digital Transformation, Feature

The 2020 Field Engineer’s Toolkit – Part 3

As we continue our series of features looking at the emerging technologies that could appear in the not so distant future we turn our...

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Digital Transformation

3D Printing: Is it a viable field service delivery tool?

The hyperbole around 3D printing has died down but can it be a viable tool in field service? Aberdeen Group’s Aly Pinder takes a closer look

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Feature, FSM Technology

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1 In the first of a four-part series, we...

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Feature, FSM Technology

The alignment of servitization and outcome-based services

In this feature from a recent FSN Research paper, published in partnership with HSO, we dicuss the alignment of servitization and outcome-based services.

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FSM Technology, News

Energy prices forecast to dampen EV demand as fleets face whole-life cost knowledge gap

More than half of fleet operators expect high energy prices to dampen demand for EVs, according to research from mobility solutions specialists Bridgestone and Webfleet Solutions

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Digital Transformation

Monetising the Impact of the IoT in Field Service

Bill Pollock, President, Strategies for GrowthSM tackles one of the biggest questions smart Field Service Directors are asking themselves today – how to make money from IoT based field service delivery…

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Feature, FSM Technology

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3 In the third of our four-part series, our...

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Digital Transformation, Feature

Challenges and Opportunities for Field Service Organizations to Adopt Circular Economy and Servitization Practices

In this new feature from a recent white paper, published with Syncron, we discuss the challenges and opportunities associated with adopting a circular economy and servitization practices in field service management.

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Feature, Service Strategy

The Big Debate: Servitization (part two)

At the recent AfterMarket conference in Amsterdam Field Service News Editor, Kris Oldland hosted a panel debate with three speakers key...

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