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Digital Transformation, Feature

Service Benchmarks Across 5 Key KPIs

Service Benchmarks Across 5 KPIs Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field...

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Feature, Service Operations

2023 Benchmarks Presentation & Discussion – Reducing the Gap between Best and Worst

Sidney Lara, Service Principal at Aquant, discusses how field service organizations can reduce the gap between best and worst.

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News, Service Strategy

Field Service Costs Rose Sharply in 2022 Despite Overall Service Improvements

On average, bottom-performers of service organizations cost 67% more than top-performers, indicating that the skills gap is a major factor in rising costs – in addition to inflation.

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Feature, Service Operations

What Shifting Left Means For Service Organizations

Shorten the service lifecycle, improve customer relationships, and reduce service costs.

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Feature, Service Operations

How to Look Beyond KPIs

How to Look Beyond KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed how medical device...

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Digital Transformation, Feature

Why Artificial Intelligence in Field Service is Dependent on People

Why Artificial Intelligence in Field Service is Dependent on People So far in this series of excerpts from a white paper recently published...

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Digital Transformation, Feature

Three reasons why an AI investment will help reduce service costs

Learn how investing in Artificial Intelligence tools will help your organization manage costs and improve service.

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Digital Transformation, Feature, Service Operations

Medical Service Benchmarks Across 5 Key KPIs

Medical Service Benchmarks Across 5 Key KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed...

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Digital Transformation, Feature

The Key Driver for 3D Systems Adoption of AI

Mark Hessinger of 3D Systems talks about why they have embraced Artificial Intelligence to improve their field service operations

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Uncategorized

e-Book: 5 KPIs Service Leaders Need to Measure in 2022

Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’

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