Why IFS were acknowledged as FSM Solution provider of the year
Why IFS were acknowledged as FSM Solution provider of the year In October 2021 Field Service News hosted the inaugural European Field...
Pressure to meet SLAs, lack of skilled workers, and the need to reach tech superiority: Field Service companies reveal their biggest challenges and bright spots in IFS State of Service 2023 research
IFS has announced results of its global research study which uncovers field service companies’ biggest challenges and key priority areas over the next 12 months. The findings highlight immense tension between opportunity, skills and technology, to outpace market disruption.
Join IFS and Electrolux for an Insightful Webinar on Dynamic Scheduling and Customer Centricity
Discover how Electrolux is transitioning from manual to automated scheduling and the impact that dynamic scheduling solution can have on your organization’s service delivery.
European Field Service Awards 2022 Winners: IFS – Best FSM Solution
Mark Brewer joins Kris Oldland to discuss their recent acknowledgment as Best FSM Solution at the European Field Service Awards 2022
The Changing Landscape of FSM Solutions
Mark Brewer, IFS, discusses how technological advancement is rapidly changing the landscape of field service management solutions.
A Helping Hand For Santa to Deliver 120M Presents
24/12/2014 10:31 Service Management software providers and scheduling experts IFS have looked at the numbers donr the calculations and...
Why the employee experience must be factored into modern FSM thinking
Mark Brewer, IFS, discussed why employee experience is important in FSM thinking and if field service is becoming a more vertically-focused industry.
Great technology is the empowering element, but people are always looking at the solution
Mark Brewer, IFS, and Kris Oldland discuss the way organizations look at ways to integrate new technologies into their service operations to drive efficiency.
Best of breed? Platform? Why not best-of-suite?
Mark Brewer, IFS, discusses how organizations and customers approach the perennial challenge of having an integrated best-of-breed or taking the risks of acquiring a platform and how we can move forward with a ‘best-of-suite’ approach.
IFS Study: Trade contractors struggle to realize aftermarket service revenue potential due to obsolete software
Field service management software is transforming trade/ speciality contracting as more revenue comes from service contracts and...
