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FSM Technology

Hands-On: Rugged computer buyer’s checklist

Our new Hands On regular feature focuses on the hardware choices available for field service organisations, from smartphones to tablets. ...

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Digital Transformation, Feature

The 2020 Field Engineer’s Toolkit – Part 3

As we continue our series of features looking at the emerging technologies that could appear in the not so distant future we turn our...

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News, Service Operations

Cognito appoints Laurent Othacéhé as CEO

Cognito, the field service management solutions company, has appointed Laurent Othacéhé as CEO, as part of a wider organisational...

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Feature, Service Operations

Inventory management in field service is hard to get right

Paul Adams of Solarvista looks at one of the most important, yet often mis-managed areas of field service, inventory management…...

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Feature, Service Operations

Green intentions? The end game of fleet sustainability examined

Business motivations for running a green fleet can be many. Environmental ethics are laudable but the business case is clear and financial...

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Feature, Service Leadership

Field Service Leaders Interviews: Scott Berg, ServiceMax (part one)

ServiceMax have been one of the undoubted success stories in field service software of recent years. Kris Oldland, Field Service News...

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FSM Technology, News

Leading property management organisation goes live with ServicePower service management platform

Service management software provider ServicePower recently announced that a professional services company that provides global commercial...

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FSM Technology, News

Foodservice equipment company Servequip enjoys a ‘sharper’ business with Tesseract

For nearly 40 years, Servequip have been in the business of supplying and maintaining foodservice equipment, with customers ranging from...

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Feature, Service Strategy

Eight tips for improving field service productivity: Part One

Whilst it is often the selling point of specialist field service technology, improving productivity can also be achieved through good...

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FSM Technology, News

A Helping Hand For Santa to Deliver 120M Presents

24/12/2014 10:31 Service Management software providers and scheduling experts IFS have looked at the numbers donr the calculations and...

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