Customer Service 2.0
Customer Service 2.0 In this feature taken from a white paper published by BigChange, we explain why businesses are increasingly looking at...
Durabook and IPC2U Sign Distribution Agreement
Durabook, Twinhead International Corp. and IPC2U GmbH have agreed a distribution partnership in which the entire mobile rugged portfolio is...
DURABOOK Rugged and Mil-STD Laptops and Tablets Now Available From APC
Durabook is delighted to announce a new distribution agreement with APC Technology Group. The distribution partnership complements APC’s...
ServiceMax Launches Spark 360 To Accelerate Implementation of Key Asset-Centric Functionality and Drive Continued Customer Success
ServiceMax, Inc., a leader in asset-centric field service management, announces the launch of Spark 360, a fixed-scope, low-risk...
Arrow Labs Partners With BMB Group to Reach the World’s Largest Enterprises
Arrow Labs, the technology company uniting deskless, frontline workers, announces a partnership with BMB Group (“BMB”) – a...
State of the Field Service Sector
State of the Field Service Sector During the Field Service Expo, which took place in Birmingham on 27th and 28th of October,...
What Can We Do to Get More Young People in Field Service?
What Can We Do to Get More Young People in Field Service? Steve Zannos, Sr. Director, Customer Care – Electrolux, and member of the...
Covid-19 and the Conversations with Our Customers…
Covid-19 and the Conversations with Our Customers… The Covid-19 crisis has impacted the field service sector significantly. In a...
How Long Will the Recovery Take?
How Long Will the Recovery Take? With the lockdowns now over in many parts of the world and the light at the end of the...
Next Service Community Event at Cambridge University on the 19th April
UK based non-profit knowledge sharing group the Service Community which Field Service News is proud to partner with has recently announced...
