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FSM Technology

The trade between rugged and CPU no longer exists

The trade between rugged and CPU no longer exists The trade between rugged and CPU no longer exists Kris Oldland, Editor-in-Chief of Field...

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FSM Technology

Why reliability is the number one driver for rugged

Why reliability is the number one driver for rugged Why reliability is the number one driver for rugged Kris Oldland, Editor-in-Chief of...

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FSM Technology

Is the role of rugged computing evolving?

Is the role of rugged computing evolving? Is the role of rugged computing evolving? Kris Oldland, Editor-in-Chief of Field Service News,...

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FSM Technology

Defending the additional costs of rugged devices

Defending the additional costs of rugged devices Defending the additional costs of rugged devices Kris Oldland, Editor-in-Chief of Field...

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FSM Technology

What type of customization options can we expect from rugged manufacturers?

What type of customization options can we expect from rugged manufacturers? What type of customization options can we expect from rugged...

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Digital Transformation, Feature, Service Strategy

Where is the Return on Investment when it comes to remote service strategies?

Where is the Return on Investment when it comes to remote service strategies? At the December 2023 Copperrberg Service Academy, Izzy...

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Digital Transformation, Feature, Service Strategy

The technology stack underpinning Konica Minolta’s remote service strategy

The technology stack underpinning Konica Minolta’s remote service strategy At the December 2023 Copperrberg Service Academy, Izzy...

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Digital Transformation, Feature, Service Strategy

Do remote service strategies need to be different depending on the industry vertical they are being deployed into?

Do remote service strategies need to be different depending on the industry vertical they are being deployed into? At the December 2023...

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Digital Transformation, Feature, Service Strategy

The common threads that have been successful in remote service have followed

The common threads that have been successful in remote service have followed At the December 2023 Copperrberg Service Academy, Izzy Sanchez...

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Digital Transformation, Feature, Service Strategy

What were the drivers for adopting a remote first strategy for Konica Minolta?

Do we need different strategies for remote service when working with third-party field workforces? At the December 2023 Copperrberg Service...

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