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Feature, Service Strategy

Understanding and applying effective Change Management: Part One – What is Change Management?

The case for implementing a modern field service solution is well documented, the benefits clear and tangible. However the road to a...

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Resources, FSN Free

White Paper: How IoT Will Solve the Ageing Workforce?

White Paper: How IoT Will Solve the Ageing Workforce Crisis This paper is available exclusively for FSN PRO/PRO+ members, but thanks to our...

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Digital Transformation, Feature, Service Strategy

Plotting a Path from Legacy Systems to 3.0

Plotting a Path from Legacy Systems to FSM 3.0 In the last feature from a recent white paper we published in partnership with OverIT, we...

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Feature, Service Leadership

Benefits of the Rapid Evolution We’ve All Endured

In this highlight form the Field Service Podcast, Kevin Green, former CEO of the Recruitment and Employment Confederation and Kris Oldland,...

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Digital Transformation, Feature

How AI Is Being Used To Speed Up The Delivery Of Off-Site Services To Clients?

In this article for Field Service News, Ryan Condon, Head of Content at Comparesoft, discusses how Artificial Intelligence is changing...

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Digital Transformation, Feature, Pricing, Service Strategy

Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data

Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data AI, machine learning, and big data are reshaping...

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Digital Transformation, FSM Technology, News

Durabook and Microsoft Windows: The Ultimate Partnership

The cyber landscape is constantly evolving; that’s why organizations across every sector need reliable, cutting-edge devices that can...

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Digital Transformation, Feature

Guide to Mobile IoT: Understanding LTE-M and NB-IOT Technologies

IoT is the future, but are you ready? In this second feature of a series of excerpts from a recent white paper published by Telenor...

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Feature, Service Leadership

5 Considerations for Building an Adaptive Culture

In this highlight from the Field Service Podcast Kevin Green, author of Competitive People Strategy and former CEO of the Recruitment and...

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Digital Transformation, Feature, FSN10

Big Data and Field Service

As part of our #FSN10 anniversary celebrations we revisit this early exploration of the impact of Big Data on field service operations

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