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Feature, Spare Parts

Spare Parts After Hours 24: Andreas Grundsell, Baxter Planning

Spare Parts After Hours 24: Andreas Grundsell, Baxter Planning Kris Oldland, Editor-in-Chief of Copperberg takes time out at the end of a...

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Digital Transformation, Feature, Service Strategy

Digital transformation: The technology underpinning servitization

Digital transformation: The technology underpinning servitization In this series of articles that are serialised from an exclusive new...

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Feature, Service Strategy

What does an effective sales approach for servitized solutions look like?

What does an effective sales approach for servitized solutions look like? Servitization has been a major area of discussion within our...

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Feature, Service Strategy

Establishing, developing and maintaining the levels of trust needed for servitization

Establishing, developing and maintaining the levels of trust needed for servitization Servitization has been a major area of discussion...

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Feature, Service Strategy

Why service leaders inherently understand servitization better than their sales counterparts

What technologies are viewed as essential amongst organisations with an active servitized element in their portfolio? Servitization has...

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Feature, Service Strategy

By aiming to develop a servitized offering, do we also establish tools for more efficient break-fix offerings?

By aiming to develop a servitized offering do we also establish tools for more efficient break-fix offerings? Servitization has been a...

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Feature, Service Strategy

Is implementing servitization more complex than most field service organisations anticipate?

Is implementing servitization more complex than most field service organisations anticipate? Servitization has been a major area of...

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Feature, Service Operations, Service Strategy

Knowledge transfer is all about the culture of a business

Knowledge transfer is all about the culture of a business https://vimeo.com/840233807?share=copy Having worked together on an exclusive new...

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Feature, Service Operations, Service Strategy

Identifying the value in asset data optimisation

identifying the value in asset data optimisation https://vimeo.com/840232120 Having worked together on an exclusive new Field Service News...

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Feature, Service Operations, Service Strategy

The importance of culture in establishing knowledge habits across the business

The importance of culture in establishing knowledge habits across the business https://vimeo.com/840238636 Having worked together on an...

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