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FSM Technology, News

Durabook and IPC2U Sign Distribution Agreement

Durabook, Twinhead International Corp. and IPC2U GmbH have agreed a distribution partnership in which the entire mobile rugged portfolio is...

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FSM Technology, News

DURABOOK Rugged and Mil-STD Laptops and Tablets Now Available From APC

Durabook is delighted to announce a new distribution agreement with APC Technology Group. The distribution partnership complements APC’s...

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FSM Technology, News

ServiceMax Launches Spark 360 To Accelerate Implementation of Key Asset-Centric Functionality and Drive Continued Customer Success

ServiceMax, Inc., a leader in asset-centric field service management, announces the launch of Spark 360, a fixed-scope, low-risk...

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Think Tank Sessions, Trending

How Long Will the Recovery Take?

How Long Will the Recovery Take? With the lockdowns now over in many parts of the world and the light at the end of the...

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Digital Transformation

Humans Need a Digital Twin to Hit Goal of Zero Unplanned Downtime

Digital Twins have a big role to play in field service management and will be essential for creating business intelligence writes Mark Homer at ServiceMax, a GE Digital Company

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News, Service Operations

UK agronomy leaders integrate vehicle tracking and scheduling to improve service

12/06/2014 22:13 Gloustershire based Agronomy company Agrii have implemented a real-time transport optimisation and vehicle tracking...

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Feature, Service Strategy

Digital Services and New Digital-First Customer Experiences

Digital Services and New Digital-First Customer Experiences As we continue our serialisation of this excellent white paper published by...

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Digital Transformation, Feature

The Emergence of A Hybrid Support Model – Fad or Future?

The Emergence of A Hybrid Support Model – Fad or Future? Marc Tatarsky, SVP Marketing, FieldAware, reflects on the findings of a major...

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Digital Transformation, Feature

Connected Field Service: IoT and Improving Customer Success

Connected Field Service: IoT and Improving Workforce Management As we have already seen so far in this paper, each of the three pillars of...

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Digital Transformation, Feature

Connected Field Service: IoT and Improving Asset Management

Connected Field Service: IoT and Improving Asset Management There are several areas in which connected field service can change asset...

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