Servitization, Leadership and Maturity
Servitization, Leadership and Maturity Servitization is an approach that is not only beholden to your own organisational maturity but must...
Making Servitization Work
Making Servitization Work Understanding the why of servitization is on the surface a relatively easy task. However, get a firm grip on the...
Don’t be caught in the Emperor’s new clothes. First focus on the customer!
Despite huge leaps forward in technology coming at us left right and centre, the companies that will get the most from a process of digitalisation are those that keep fundamental, traditional values of putting the customer first at the core of their ethos writes Nick Frank, Managing Partner, Si2 Partners.
3 keys to build a strong employer brand in the Service Industry…
Nick Frank, Managing partner at Si2 Partners explores an important topic in the face of an ageing workforce crisis – how to make your brand an attractive prospect for the growing Millennial workforce…
Green intentions? The end game of fleet sustainability examined
Business motivations for running a green fleet can be many. Environmental ethics are laudable but the business case is clear and financial...
Seeing the Wood from the Trees; Â A Framework for Successful Service Transformation
You may or may not have spotted it but over the course of the year in my series of features for Field Service News IÂ have been writing a...
Five myths of enterprise app development in a mobile-first world
28/08/2014 19:56 Cathal McGloin, CEO of mobile enterprise app developer FeedHenry takes on the role of myth buster as he debunks a few...
Ouch! Getting the profit/cost centre call wrong in your service business.
It can make or break your service business growth strategy, yet it’s surprising how many service leaders do not appreciate the impact a...
A platform approach: integrating fleet management, optimisation and mobile workforce management will lead to faster ROI
12/06/2014 22:12 The explosion of mobility and connected services means that fully integrated fleet management, route and job allocation is...
Creating Value Through Services: Where to Start?
As part of our FSN10 anniversary celebrations we revisit this great article authored by industry veteran Nick Frank
