Service Benchmarks Across 5 Key KPIs
Service Benchmarks Across 5 KPIs Aquant, has recently published the 2022 Service Intelligence Benchmark Report, now available at Field...
Help Lightning Acquires Fieldbit
Help Lightning, the leading provider of remote visual assistance software, announced today the acquisition of Fieldbit, an augmented...
IFS Promises Simplicity, Affordability, and Speed to value with Enterprise-wide Workflow Management with Latest IFS Assyst Release
IFS, the global cloud enterprise software company, has announced the launch of IFS assyst 11.4. This latest update is set to deliver the...
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 3 In the third of our four-part series, our...
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 2
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 2 In the second of our four-part series, our...
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 1 In the first of a four-part series, we...
IFS Delivers Another Market-Beating Year with Software Growth at 22%
IFS, the global cloud enterprise applications company, announced its Q3 2021 year-to-date (YTD) financial results, ending September 30,...
Think Ahead About the Future of Remote Service
Do we need to reinvent our understanding of service delivery? With the rapid pace of change that we all acknowledge at play, it is...
2020 – The Year of The Lemon… And Opportunity?
2020 – The Year of the Lemon… and of Opportunity? As the old adage goes, when the world gives you lemons make lemonade....
A New Cycle of Disruption and Servitization
What does service strategy look like in the new normal? Field service has changed dramatically in the last 18 months, although we were...
