How Predictive Analytics is Reshaping Aftermarket Loyalty – Forever
Predictive analytics is reshaping aftermarket services, shifting from reactive to proactive strategies. Learn how AI-driven insights boost customer loyalty and trust.
The Key Aftermarket Strategies for Customer Loyalty & Improved Revenue
Building customer loyalty in the aftermarket is no longer optional—it’s essential. Learn how proactive strategies, seamless support, and smart use of data can transform customer relationships and boost revenue.
The Powerful Convergence of Digitalization and Servitization Transforming Manufacturing
The Convergence of Digitalization and Servitization The manufacturing industry is evolving rapidly as digitalization and servitization...
Modernisation of Aftersales support is vital
As part of our #FSN10 anniversary celebrations we revisit this article that saw the need for modernisation in Aftersales back in 2015
Syncron Appoints Claire Rychlewski as Chief Revenue Officer
Syncron, the leading provider of aftermarket service lifecycle management (SLM) solutions, announced that Claire Rychlewski has joined the Syncron executive leadership team as Chief Revenue Officer (CRO) to accelerate revenue growth in burgeoning aftermarket service lifecycle management market.
Why Data Modernization is the Cornerstone of Servitization Success
Data modernization is essential for servitization. Find out how to break down silos, adopt modern platforms, & lead with proactive, customer-centric strategies.
Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services
Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services In this article, we explore how cloud computing,...
Spare Parts After Hours 24: Thibaut Van den Berghe, Katoen Natie
Spare Parts After Hours 24: Thibaut Van den Berghe, Katoen Natie Kris Oldland, Editor-in-Chief of Copperberg takes time out at the end of a...
Spare Parts After Hours 24: Andreas Grundsell, Baxter Planning
Spare Parts After Hours 24: Andreas Grundsell, Baxter Planning Kris Oldland, Editor-in-Chief of Copperberg takes time out at the end of a...
White Paper: Checkmate: Winning Strategies for the Ultimate Aftermarket Pricing Mix (2024)
Checkmate: Winning Strategies for the Ultimate Aftermarket Pricing Mix (2024) As executive pricing leaders working within manufacturing, we...
