Can asset data help us become more sustainable? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...
We tackle a contentious issue unearthed in the FSN Research project that we were discussing: Why aren’t all organisations using connectivity in their new product development?
We focus on the impact the pandemic and subsequent lock-downs had on the global supply chain and ask if there are things we can do today to be prepared for such situations returning in the future.
We discuss whether it is possible to define what effective use of data means
We explore whether it is a lack of trust in data that is holding us back from truly being able to leverage and unlock the powerful insight we could have within our asset data
We hear from Rob Ballantyne as he reflects on how the in-person customer touch point that the on-site field service visit offers is now more important than ever.
When the conversation within field service turns to the value of asset data, invariably, we talk about digital transformation projects. However, the reality is that the overwhelming majority of such projects appear to be taking longer than anticipated and, at worst, failing.