Think Tank Sessions: How will regulations drive digital transformation requirements for field service companies?
In this Think Tank we take a deeper dive into regulations and how will they drive digital transformation requirements for field service companies.
Providing Value for Customers
Providing Value for Customers Creating customer value increases customer satisfaction and the customer experience. In order to achieve this its vital to have a good relationship with open lines of communication to understand their ever changing needs are requirements. As the customers needs change service companies need to move with them...
How Can Technology Be Used as an Enabler
How Can Technology Be Used as an Enabler Many after-sales service businesses still manage their service parts supply chain efforts through time and labour intensive processes. In the shift to servitization, however, service companies must take a much more comprehensive look at their operations and invest in technology that can help them...