Think Tank Session, Editor’s Pick

Feature, Think Tank Session, Editor's Pick

What are the barriers for designing for serviceability?

We tackle a contentious issue unearthed in the FSN Research project that we were discussing: Why aren’t all organisations using connectivity in their new product development?

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Feature, Think Tank Session, Editor's Pick

Defining what effective use of data means

We discuss whether it is possible to define what effective use of data means

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Digital Transformation, Premium Resources, Think Tank Session, Editor's Pick, Think Tank Sessions, Written Content

Think Tank Sessions: How will regulations drive digital transformation requirements for field service companies?

In this Think Tank we take a deeper dive into regulations and how will they drive digital transformation requirements for field service companies.

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Feature, Think Tank Session, Editor's Pick

Providing Value for Customers

Providing Value for Customers Creating customer value increases customer satisfaction and the customer experience. In order to achieve this...

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Feature, Think Tank Session, Editor's Pick

How Can Technology Be Used as an Enabler

How Can Technology Be Used as an Enabler Many after-sales service businesses still manage their service parts supply chain efforts through...

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