Can Entrepreneurialism be Added to Corporate DNA?
Kris Oldland, Editor-in-Chief, Field Service News, talks to author of best-selling book Competitive People Strategy and ex CEO of the...
Benefits of the Rapid Evolution We’ve All Endured
In this highlight form the Field Service Podcast, Kevin Green, former CEO of the Recruitment and Employment Confederation and Kris Oldland,...
Identifying Organisational Culture in Business
Kris Oldland, Editor-in-Chief, Field Service News and Kevin Green, former HR Director of Royal Mail and the best selling author of...
Why Employee Experience Matters for Customer Satisfaction
It’s well documented that happier and more engaged employees significantly boost customer experience. While plenty of workforce experts...
A Challenge Greater Than Anything We’ve Known
While the hope of a V-shaped dip in the economy is still a possibility, we cannot underestimate the sheer magnitude of the economic impact...
COVID-19: Reduce Site Visits and Increase Remote Assistance
As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution to maintaining continuity during the pandemic lies in AI, remote technology, and better data collection.
5 Considerations for Building an Adaptive Culture
In this highlight from the Field Service Podcast Kevin Green, author of Competitive People Strategy and former CEO of the Recruitment and...
From Chaos to Resilience
As we move forwards into the new realities of a post-Covid-19 world Nick Frank outlines where we can find the resilience to not only rebuild, but improve…
Building your own Social Environment for Success
Regular Field Service News’ contributor Jan van Veen says surrounding yourself with those on the same wavelength can foster high...
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 4
The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 4 Concluding our series our experts, Bill...