Tag: Features

Feature, Service Leadership

Can Entrepreneurialism be Added to Corporate DNA?

Kris Oldland, Editor-in-Chief, Field Service News, talks to author of best-selling book Competitive People Strategy and ex CEO of the...

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Feature, Service Leadership

Benefits of the Rapid Evolution We’ve All Endured

In this highlight form the Field Service Podcast, Kevin Green, former CEO of the Recruitment and Employment Confederation and Kris Oldland,...

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Feature, Service Leadership

Identifying Organisational Culture in Business

Kris Oldland, Editor-in-Chief, Field Service News and Kevin Green, former HR Director of Royal Mail and the best selling author of...

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Feature, Service Strategy

Why Employee Experience Matters for Customer Satisfaction

It’s well documented that happier and more engaged employees significantly boost customer experience. While plenty of workforce experts...

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Feature, Service Leadership

A Challenge Greater Than Anything We’ve Known

While the hope of a V-shaped dip in the economy is still a possibility, we cannot underestimate the sheer magnitude of the economic impact...

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Digital Transformation, Feature

COVID-19: Reduce Site Visits and Increase Remote Assistance

As the service sector looks to reduce site visits in line with current social distancing measures Aquant suggests a solution to maintaining continuity during the pandemic lies in AI, remote technology, and better data collection.

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Feature, Service Leadership

5 Considerations for Building an Adaptive Culture

In this highlight from the Field Service Podcast Kevin Green, author of Competitive People Strategy and former CEO of the Recruitment and...

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Feature, Service Leadership

From Chaos to Resilience

As we move forwards into the new realities of a post-Covid-19 world Nick Frank outlines where we can find the resilience to not only rebuild, but improve…

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Feature, Service Leadership, Service Strategy

Building your own Social Environment for Success

Regular Field Service News’ contributor Jan van Veen says surrounding yourself with those on the same wavelength can foster high...

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Feature, FSM Technology

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 4

The Big Discussion: What Challenges, Opportunities and Trends Should We Expect in 2019? Part 4 Concluding our series our experts, Bill...

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