Tag: Harald Wasserman

Feature, Leadership, Trending, Service Strategy

Now is the Time for Strong, Decisive Leadership

Now is the Time for Strong, Decisive Leadership In the first of our series of features looking towards building a new normal that was better than what we had before,  …...

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Digital Symposium, Premium Resources

COVID Emergency Sessions: Customer-Centricity is Key (2020)

Kris Oldland, Field Service News talks to Nick Frank and Harald Wasserman about the importance of customer centricity in our operations during the pandemic.

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