Tag: Recovery

Leadership, News, Service Operations, Trending, Service Strategy

UK SMEs Forge Ahead with Cautious Optimism as Post-Pandemic Business Confidence Grows

Despite lingering anxieties about the pandemic and a variety of economic and commercial issues, the majority of SMEs believe it is now imperative to begin building back from the crisis. …...

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Feature, Service Strategy

5 Enemies of Growth – What is Hitting Field Service Firms Hard?

5 Enemies of Growth: What is Hitting Field Service Firms Hard? In this third feature of a series of excerpts from a recent white paper published by BigChange, we analyse …...

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Feature, Service Operations

Bouncing Back: How Demand Surged as UK Lockdowns Eased

Bouncing Back: How Demand Surged as UK Lockdowns Eased In this feature taken from a white paper published by BigChange, we have a look at what happened in the field …...

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News, Service Operations

Field Service Businesses Bounce Back from Covid, but Soaring Costs Mean One-in-Eight Fears Failure Within a Year

Demand for UK trades has boomed since the end of the initial lockdown in July 2020. Plumbers, electricians, building-maintenance firms and other trades making up the UK’s 1.3-million-business field-service sector …...

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Feature, Leadership, Trending

Mental Health: Understanding the Change Curve we are all Going Through

We are all living in completely unknown times. The past couple of months has seen so many changes to the way that we work, rest and play; none of which …...

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Feature, Leadership

Benefits of the Rapid Evolution We’ve All Endured

In this highlight form the Field Service Podcast, Kevin Green, former CEO of the Recruitment and Employment Confederation and Kris Oldland, Editor-in-Chief, Field Service News focus on the potential upside …...

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Leadership

Five P’s to Post-Covid Service Resilience

Martin Summerhayes offers a take on the five P’s business acronym that could help service directors when they switch their infrastructure back on. Before you jump to a different conclusion, …...

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Feature, Leadership

A Prescription for Field Service Leaders

The world that we entered into at the start of 2020 is a very different one to the one we inhabit today. The Covid-19 novel coronavirus pandemic that brought national …...

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Feature, Leadership

From Chaos to Resilience

As we move forwards into the new realities of a post-Covid-19 world Nick Frank outlines where we can find the resilience to not only rebuild, but improve…

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