3 Tips to Secure Approval for New Service Projects
3 Tips to Secure Approval for New Service Projects In this article from Aquant, we look at three tips to secure approval for new service projects and how to make the right decision for your organisation. Tip #1: How to Make the Right Decision For Your Organisation Artificial intelligence is becoming an essential tool …...
Here’s What Your Average KPI Numbers Aren’t Telling You
Here’s What Your Average KPI Numbers Aren’t Telling You Relying solely on average service KPIs may be risky for service organizations, since they do not really capture the overall customer experience. In this new article from Aquant, leading Service Intelligence Platform, we discuss why it pays to have a bird’s eye view of...
White Paper: Building a Case for Investment in Service Technology (2018)
White Paper: Building a Case for Investment in Service Technology (2018) As a service leader you may well have realised that your field service operation is in need of investment for the latest technology but sometimes convincing board executives, especially in more traditionally aligned businesses where service can be seen as a ‘dark...
