Subscription Models in Manufacturing: Evolving from Product Sales to Outcome Partnerships
Manufacturers are shifting from product sales to subscriptions focused on outcomes, trust, and long-term customer value.
From Outputs to Outcomes: Rethinking Field Service Contracts
Why outcome-based field service contracts are replacing activity-based models—and what leaders need to change to make them work.
Returns Are Killing Your Margins – And You’re Making It Worse
Returns are the dirty secret of e-commerce—clogging up warehouses, slashing margins, and frustrating customers. But what if you’ve been thinking about them all wrong? Here’s how the smartest brands are flipping the script.
Personalization in Field Services: Adapting to Unique Customer Needs at Scale
Customers expect personalized service—but at scale, it can get messy fast. The key? Smart data, AI-driven scheduling, and seamless workflows. Here’s how top field service teams are getting it right…
Digital Twins in Spare Parts: Smarter Stock, Fewer Surprises (But Not a Silver Bullet)
Digital twins promise smarter spare parts management, but they’re no magic fix. Companies that invest in quality data and seamless integration reap the rewards—others? Not so much.
How Predictive Analytics is Reshaping Aftermarket Loyalty – Forever
Predictive analytics is reshaping aftermarket services, shifting from reactive to proactive strategies. Learn how AI-driven insights boost customer loyalty and trust.
Will Revolutionary AI-Powered Resource Allocation Work in Field Service?
AI-Powered Resource Allocation: Optimizing Technician Deployment in Field Services AI is revolutionizing field service operations, cutting...
The Key Aftermarket Strategies for Customer Loyalty & Improved Revenue
Building customer loyalty in the aftermarket is no longer optional—it’s essential. Learn how proactive strategies, seamless support, and smart use of data can transform customer relationships and boost revenue.
How to leverage Automation to Streamline B2B eCommerce Operations
Discover how automation revolutionizes B2B eCommerce, improving order processing, inventory management, and compliance while future-proofing operations
The Continuing Rise of Servitization in 2025: Embracing Outcome-Based Models
Servitization is transforming manufacturing in 2025. Discover how IoT, AI, and data analytics enable outcome-based services and reshaping industry.
