Konica Minolta on why remote-first became their default
Konica Minolta on why remote-first became their default. Konica Minolta’s Ged Cranny, Zdenek Vrbka and Laszlo Szilas-Neff join Field...
How does our current mode of operations evolve into into a future mode of operations?
How does our current mode of operations evolve into into a future mode of operations? The #FSN20 is Field Service News’ annual...
The barriers preventing asset data flow
The barriers preventing asset data flow Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer,...
Understanding the drivers behind moving to a remote-by-default approach to service
Understanding the drivers behind moving to a remote-by-default approach to service The #FSN20 is Field Service News’ annual celebration...
How Can We Define Advanced Services
Digital, meet service. Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Chris...
The granularity of asset data
The granularity of asset data Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product Officer, ServiceMax...
Don’t be caught in the Emperor’s new clothes. First focus on the customer!
Despite huge leaps forward in technology coming at us left right and centre, the companies that will get the most from a process of digitalisation are those that keep fundamental, traditional values of putting the customer first at the core of their ethos writes Nick Frank, Managing Partner, Si2 Partners.
Can asset data help us become more sustainable?
Can asset data help us become more sustainable? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...
Service – A Retrospective Review
Service – A Retrospective Review Former #FSN20 alumni and part of the this year’s #FSN20 selection committee, Martin...
Is the sharing of asset data correlated with servitization?
Is the sharing of asset data correlated with servitization? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief...
