Tag: SMB

Feature, FSM Technology, Editor's Pick

Why data is the ultimate democratizing tool that changes the paradigm in field service

Why data is the ultimate democratizing tool that changes the paradigm in field service We have talked at great length within our industry about the importance of embracing data and adopting data-driven approaches to defining how we deliver service in a manner that allows our field technicians, our customers and our shareholders to be...

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Leadership, News, Service Operations, Trending, Service Strategy

UK SMEs Forge Ahead with Cautious Optimism as Post-Pandemic Business Confidence Grows

Despite lingering anxieties about the pandemic and a variety of economic and commercial issues, the majority of SMEs believe it is now imperative to begin building back from the crisis. They are ready to step up their business investment, with ambitious plans for recruitment, renewal of equipment and machinery, and both domestic and...

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