Tag: Trimble

FSM Technology, Service Operations, Uncategorized

Trimble Horizon—a New Cloud Platform for Field Service Management

Trimble yesterday introduced its new cloud-based platform for field service management—Trimble® Horizon. Trimble Horizon will be the...

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FSM Technology, Service Operations

How Shred-it gained complete visibility of their field services

Mark Francis is the UK Director of support services for Shred-it UK. Based in Manchester, he supports over 17,000 customers on a daily...

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Service Operations

Field Service companies leveraging performance analytics gain competitive advantage Aberdeen report reveals

A recently published study from Aberdeen Group commissioned by Trimble FSM has found that the best-performing field service organisations are extremely focused on improving service, and to achieve that, they are leveraging performance analytics to launch new initiatives and enhance existing ones. As a result, they are reaching higher levels of customer satisfaction and loyalty.

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Feature, Service Operations

Take control of your…work

Manage the unexpected out of the mobile work day With customer expectations at an all-time high in an increasingly competitive marketplace,...

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