Written by 6:00 am FSM Technology, Service Operations, Uncategorized

Trimble Horizon—a New Cloud Platform for Field Service Management

Trimble yesterday introduced its new cloud-based platform for field service management—Trimble® Horizon. Trimble Horizon will be the core platform for its Field Service Management (FSM) suite of solutions and services. Built upon Trimble’s robust hosting and infrastructure framework, Trimble Horizon supports the following capabilities:

• Solutions – Trimble’s cloud-based solution suite which includes Work Management, Fleet Management and Driver Safety

• Mobility – Mobile applications and tools for better empowerment, data sharing and collaboration in the field

• Connect – Web services to enable seamless integration

• Insight – Business intelligence and analytics tools

Trimble Horizon offers customers an extensible, flexible platform allowing them to depend on Trimble as a single provider for all their field service needs. Cloud-based and modular, Trimble Horizon enables organisations to drive an agile, dynamic field service operation.

“We are delighted to introduce Trimble Horizon,” said John Cameron, general manager of Trimble’s Field Service Management Division. “In a world where technology is so fast moving, we wanted to provide our customers and businesses globally with a foundation for innovation. Trimble Horizon will allow them to add, extend and integrate technologies as their needs change, providing them with the agility to adapt and innovate. Trimble Horizon will couple our best-in-class field service management solutions with integration opportunities and the ability for customers to configure and utilise specific modules across the platform’s global infrastructure.”

Trimble Horizon is a key element of Trimble’s FSM global strategy to continually focus on solutions and tools to better enable organisations around the world in driving service excellence and empowering the mobile workforce.