Does outcome-based recruitment solve the workforce shortage in field service?
Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss outcome-based recruitment as a solution to the workforce shortage in the field service sector.
Concept Academy – a new approach to field service recruitment
Dan Sholl, Concept Resourcing explains how the Concept Academy which has helped Whirlpool overcome the workforce shortage crisis operates.
How digital transformation can drive sustainability in the field service sector
David Smith, former Group Digital Transformation Director at Amey, discusses how implementing technologies can drive sustainability in the field service industry.
When data is used across different applications, you need a single source of truth
David Smith, former Group Digital Transformation Director at Amey, discusses why you need a single source of truth when using data across multiple applications
Convincing a new generation that University may not be the right path
David Hall, Whirlpool & Dan Sholl, Concept Resourcing discuss whether the prevalence of university education has resulted in a field service workforce crisis
Aligning different technologies into one digital transformation project
David Smith, former Group Digital Transformation Director at Amey, explains the challenges of aligning two new technologies into one digital transformation project.
Why the employee experience must be factored into modern FSM thinking
Mark Brewer, IFS, discussed why employee experience is important in FSM thinking and if field service is becoming a more vertically-focused industry.
Why are many service organizations not getting the expected value out of digital transformation?
David Smith, former Group Digital Transformation Director at Amey, discusses why many field service organizations are not getting the expected value from their digital transformation projects.
Great technology is the empowering element, but people are always looking at the solution
Mark Brewer, IFS, and Kris Oldland discuss the way organizations look at ways to integrate new technologies into their service operations to drive efficiency.
Research Debrief: Servitization in a post-pandemic world (Part One)
Research Debrief: Servitization in a post-pandemic world (Part One) (2023) Added to Your Personal Library (3) Click Category to Bookmark...
