eConnect After Hours 24: Vincent Van Hellemondt, Valtech

eConnect After Hours 24: Vincent van Hellemondt, Valtech Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and hugely productive day at the 2024 eConnect: Power …...

eCommerce, Feature, Service Strategy

April 22, 2024

eConnect After Hours 24: Olivier Gill, Exclusive Networks

https://www.youtube.com/watch?v=euIGHCsGQ-c eConnect After Hours 24: Olivier Gill, Exclusive Networks Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and hugely productive day at the 2024 eConnect: …...

Feature, Service Strategy

April 19, 2024

FSN Archives: Understanding Servitization with Rolls Royce

A classic post from the Field Service News archives sees Kris Oldland and Nick Frank team up in what became one of the industries widely watched interviews

Feature, FSM Technology, Home

March 30, 2024

Does outcome-based recruitment solve the workforce shortage in field service?

Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss outcome-based recruitment as a solution to the workforce shortage in the field service sector.

Digital Transformation, Feature, Service Strategy

March 14, 2024

Where is the Return on Investment when it comes to remote service strategies?

Where is the Return on Investment when it comes to remote service strategies? At the December 2023 Copperrberg Service Academy, Izzy...

Feature, Service Strategy

March 8, 2024

Five Surprises That Could Derail Service Excellence (and How to Avoid Them)

Five Surprises That Could Derail Service Excellence (and how to avoid them) In the world of service maintenance, with so many moving parts...

Digital Transformation, Feature, Service Strategy

March 7, 2024

The technology stack underpinning Konica Minolta’s remote service strategy

The technology stack underpinning Konica Minolta’s remote service strategy At the December 2023 Copperrberg Service Academy, Izzy...

INDUSTRY NEWS:

April 4, 2024

Keysight and University of Malaga Integrating Artificial Intelligence into 6G

As AI in field service becomes increasingly important and vast amounts of data drive our industry,...

April 2, 2024

GenAI dawns new era in Industry 4.0, says GlobalData

As the transformation towards Industry 4.0 reaches its peak, generative AI (genAI) is looking to...

February 27, 2024

Durabook Expands Rugged Tablet Portfolio with ATEX-Certified Models for Explosive Environments

New R8-EX and U11I-EX Windows 11 tablets enable businesses to meet stringent safety requirements...

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