Month: June 2014

Feature, Service Leadership

Building a service business from scratch…

12/06/2014 22:15 Whilst building a service business entirely from scratch might seem like a dream for many Service Managers when facing the...

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Feature, Service Leadership

Extreme weather events: The mission critical role of field service management technology in helping to restore normalcy

12/06/2014 22:13 More and more extreme weather events are occurring around the globe and the UK in particular has experienced a...

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News, Service Operations

UK agronomy leaders integrate vehicle tracking and scheduling to improve service

12/06/2014 22:13 Gloustershire based Agronomy company Agrii have implemented a real-time transport optimisation and vehicle tracking...

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News, Service Operations

Verint and Intelcom work together to provide the “complete” workforce management and contact centre solution

12/06/2014 22:13 With a fully integrated product across the two companies customers are set to benefit from one integrated contact centre...

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Uncategorized

New rugged handheld device from Juniper Systems contains radical improvements

12/06/2014 22:12 Juniper Systems has announced the availability of its new  Archer 2 rugged handheld. With radical improvements over the...

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FSM Technology, Service Operations

Courier company set to improve field service staff productivity by 30%

DA Systems, a UK provider of mobile data and transport management solutions for the transport, retail, healthcare and field service...

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Feature, Service Operations

A platform approach: integrating fleet management, optimisation and mobile workforce management will lead to faster ROI

12/06/2014 22:12 The explosion of mobility and connected services means that fully integrated fleet management, route and job allocation is...

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