Concept Academy – a new approach to field service recruitment
Dan Sholl, Concept Resourcing explains how the Concept Academy which has helped Whirlpool overcome the workforce shortage crisis operates.
Written by Kris Oldland• July 26, 2023• 6:00 am• Feature, FSM Technology, Home
Dan Sholl, Concept Resourcing explains how the Concept Academy which has helped Whirlpool overcome the workforce shortage crisis operates.
It is an omnipresent issue across all regions and all vertical sectors – and frankly if we only ever carry on doing what we have always done then the situation will continue to get worse.
Two companies that saw this issue and acted ahead of the curve were White Goods manufacturer Whirlpool and field service recruitment specialists Concept Resourcing. Having identified the problems all of our sector faces they worked together to establish the Concept Academy – which has delivered some impressive results.
In this exclusive interview with David Hall, National Field Operations Manager, Whirlpool and Dan Sholl, Strategic Director, Concept Resourcing we hear how they approached overcoming perhaps the most pressing issue our industry faces in an honest and open interview.
In this excerpt from that full length video which is available exclusively at Field Service News on the link below, Sholl explains how the Concept Academy which has helped Whirlpool overcome the workforce shortage crisis operates.
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