Cognito appoints Laurent Othacéhé as CEO
Cognito, the field service management solutions company, has appointed Laurent Othacéhé as CEO, as part of a wider organisational...
The 2020 Field Engineer’s Toolkit – Part 2
Welcome back to this exclusive Field Service News series in which Kris Oldland is exploring some of the technologies that could well become...
Eight of ten truck standstills can be avoided with preventive maintenance
The number of unplanned truck standstills can be cut by 80 per cent. This is revealed in a study conducted by Volvo Trucks. In the long...
The 2020 Field Engineer’s toolkit
In this new four-part series Field Service News Editor Kris Oldland takes a look at five key tools forecast to become part of the field...
Eight tips for improving field service productivity: Part Four
Whilst technology can play a big part in improving the efficiency of a field service operation, nothing is as important as ensuring your...
Inventory management in field service is hard to get right
Paul Adams of Solarvista looks at one of the most important, yet often mis-managed areas of field service, inventory management…...
A tale of two markets? Field service and the rugged tablet
Xplore Technologies’ Sandy McCaskie asks whether the rising “consumer made rugged” approach can work for field service companies? In...
Still time to register for the next Service Community event
The next event put together by non-profit knowledge sharing organisation The Service Community is to be held on the 16th April at the...
Security specialist upholds outstanding customer service with Fleetmatics
Security integration specialist Scottish Communications Group (SCG) has cut thousands of pounds from its annual fuel bill following the...
Enhancing your end-to-end workflow with mobile technology
John Cameron, general manager of Trimble Field Service Management looks at how technology can play in a part in the whole field service...