News, Service Operations

Cognito appoints Laurent Othacéhé as CEO

Cognito, the field service management solutions company, has appointed Laurent Othacéhé as CEO, as part of a wider organisational...

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Digital Transformation, Feature

The 2020 Field Engineer’s Toolkit – Part 2

Welcome back to this exclusive Field Service News series in which Kris Oldland is exploring some of the technologies that could well become...

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FSM Technology, News

Eight of ten truck standstills can be avoided with preventive maintenance

The number of unplanned truck standstills can be cut by 80 per cent. This is revealed in a study conducted by Volvo Trucks. In the long...

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Digital Transformation, Feature

The 2020 Field Engineer’s toolkit

In this new four-part series Field Service News Editor Kris Oldland takes a look at five key tools forecast to become part of the field...

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Feature, Service Operations

Eight tips for improving field service productivity: Part Four

Whilst technology can play a big part in improving the efficiency of a field service operation, nothing is as important as ensuring your...

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Feature, Service Operations

Inventory management in field service is hard to get right

Paul Adams of Solarvista looks at one of the most important, yet often mis-managed areas of field service, inventory management…...

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Feature, FSM Technology

A tale of two markets? Field service and the rugged tablet

Xplore Technologies’ Sandy McCaskie asks whether the rising “consumer made rugged” approach can work for field service companies? In...

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News, Service Leadership

Still time to register for the next Service Community event

The next event put together by non-profit knowledge sharing organisation The  Service Community is to be held on the 16th April at the...

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FSM Technology, News

Security specialist upholds outstanding customer service with Fleetmatics

Security integration specialist Scottish Communications Group (SCG) has cut thousands of pounds from its annual fuel bill following the...

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Feature, FSM Technology

Enhancing your end-to-end workflow with mobile technology

John Cameron, general manager of Trimble Field Service Management looks at how technology can play in a part in the whole field service...

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