FSM Technology, News

Roxtec upgrades to IFS Cloud to drive efficiencies and reduce costs

ERP solution will enable Swedish sealing solutions specialist to remain evergreen and add new functionality as and when required

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Feature, Service Operations

Why telco customers cancel before installation – and how to stop them

We here from the team at ContactEngine, about how to impact of customer cancellations in the telco sector, but there are lessons for all field service sectors…

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FSM Technology, News

Webfleet sets new GUINNESS WORLD RECORDS™ title for driving 311.18 miles – the greatest distance travelled by an electric van on a single charge

Webfleet, Bridgestone’s globally trusted fleet management solution, has smashed the GUINNESS WORLD RECORDS title for the greatest...

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Feature, Service Strategy

What does an effective sales approach for servitized solutions look like?

What does an effective sales approach for servitized solutions look like? Servitization has been a major area of discussion within our...

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TOMRA NOTES

Aven L- Think Tank Sessions Debrief: Defining Customer Success in the Field Service Sector-16.08.2023

the outcome base servitization need you have full insight of customer pain points, process and the value customer success management...

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Feature, Service Strategy

Establishing, developing and maintaining the levels of trust needed for servitization

Establishing, developing and maintaining the levels of trust needed for servitization Servitization has been a major area of discussion...

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Feature, Service Strategy

The importance of co-creation of servitized business models

The importance of co-creation of servitized business models Servitization has been a major area of discussion within our industry for many...

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Feature, Service Strategy

Why service leaders inherently understand servitization better than their sales counterparts

What technologies are viewed as essential amongst organisations with an active servitized element in their portfolio? Servitization has...

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Feature, FSM Technology

Executive Summary: Navigating Economic Challenges with Strategic Field Service Investments

Executive Summary: Navigating Economic Challenges with Strategic Field Service Investments In the face of global recession and economic...

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Feature, Service Strategy

What technologies are viewed as essential amongst organisations with an active servitized element in their portfolio?

What technologies are viewed as essential amongst organisations with an active servitized element in their portfolio? Servitization has...

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