Feature, Service Operations, Spare Parts

Advanced Inventory Management in the Post-Pandemic Era: Optimization Strategies

Advanced Inventory Management in the Post-Pandemic Era: Strategies for Optimal Balance Navigating inventory in a post-pandemic world...

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News, Service Leadership, Service Strategy

Service Revolution Academy invitation to “Deliver More, Spend Less – The Path to Customer Service Excellence” in-person event on 12th November 2024

The Service Revolution Academy invites Chief Operating Officers, Chief Customer Officers, Chief Service Officers, Customer Service Directors and other senior business leaders to attend an onsite 1-day Masterclass, entitled “Deliver More, Spend Less – The Path to Customer Service Excellence” at the home of Henley Business School with Johann Diaz and Mark Vincent at 10am (UK time) on Tuesday 12th November 2024.

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Digital Transformation, Feature, Pricing, Service Strategy

Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data

Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data AI, machine learning, and big data are reshaping...

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Feature, Service Strategy

Empower Your Customers Via Self-service: Ideas for Field Service Organizations

Empowering Customers Through Self-Service: Insights for Field Service Organizations For today’s field service organizations (FSOs),...

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News, Service Operations, Spare Parts

Encompass Supply Chain Solutions Welcomes New Vice President of HVAC and Market Strategy

Encompass Supply Chain Solutions appoints Scott Pierson as VP of HVAC and Market Strategy to drive innovation and efficiency in the HVAC industry.

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News, Service Operations

Bowker Transport set to improve driver safety and fuel performance with Webfleet

Bowker Transport is set to improve driver safety, reduce fuel use and cut CO2 emissions, thanks to an integrated Webfleet fleet management and VisionTrack camera system, supplied by Daisy Communications across its fleet of 225 HGVs.

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Feature

How to Boost Service Revenue with Proactive Field Service Models

Discover how predictive maintenance drives service revenue and customer satisfaction in field service operations.

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Premium Resources, Resources, FSN Free

White Paper: Modular Construction Meets FSM: A Strategic Blueprint for Enhanced Efficiency and Innovation (2024)

White Paper: Modular Construction Meets FSM: A Strategic Blueprint for Enhanced Efficiency and Innovation (2024) The modular construction...

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Feature, Service Strategy

Creating Value Through Services: Where to Start?

As part of our FSN10 anniversary celebrations we revisit this great article authored by industry veteran Nick Frank

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News, Service Operations, Spare Parts

Guangzhou Hybot Technology Co.Ltd. partners with Hydrogen Vehicle Systems (HVS) for Groundbreaking Collaboration 

The cooperation focuses on promoting hydrogen fuel cell trucks in the UK and EU through product, technical, and service collaboration, guided by a Memorandum of Understanding.

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