Build a Resilient Aftermarket Service Business
Dave Hart of Field Service Associates, discusses insights from Syncron’s recent study with data from 500 service and supply chain leaders across Europe and the United States.
Cost pressures delay fleets’ net zero ambitions, research reveals
Recent research from Bridgestone and Webfleet highlights cost pressures as a major obstacle to fleet adoption of electric vehicles.
White Paper: Knowledge Transfer – The Art of Information
In the latest FSN white paper, in partnership with Gomocha, we explore the challenges and opportunities associated with effective knowledge transfer in field service management.
Who is driving the move towards servitization within most organisations?
We Reflect On Data That Indicates That In Most Scenarios It Is Senior Leadership That Are Driving The Shift To Servitization
When data is used across different applications, you need a single source of truth
David Smith, former Group Digital Transformation Director at Amey, discusses why you need a single source of truth when using data across multiple applications
The Importance of SLAs in Field Service: Ensuring Profitability, Sustainability, and Extended Service Offerings through Technology
Michael Blumberg explores the importance of SLAs in field service, discusses the challenges of maintaining healthy profit margins and pricing, and provides strategic and tactical solutions to overcome these challenges.
Convincing a new generation that University may not be the right path
David Hall, Whirlpool & Dan Sholl, Concept Resourcing discuss whether the prevalence of university education has resulted in a field service workforce crisis
New Syncron Research Shows the Current State of Aftermarket Service and Opportunities for Optimization
Recent Syncron study, a comprehensive analysis of aftermarket service today, includes data and insights from 500 service and supply chain leaders across Europe and the United States.
The need to remove business silos to establish effective servitization
Max Dinser and Emanuel Folle, HSO, discuss the importance of removing barriers between business silos in order to effictively deliver true servitized service solutions.
Getac launches latest tablet & laptop for Utilities and Field Service
Getac redefines rugged field computing with launch of next generation UX10 tablet and V110 laptop, setting the high standard in rugged computing technology.
