Industry 5.0: How Do We Price in the Human-Machine Collaborative Future
Discover how Industry 5.0 reshapes pricing in manufacturing, blending human expertise with machine precision for flexible, customer-focused models.
Moving towards end-to-end field service management with web chat
As part of our FSN10 anniversary celebrations we revisit this article that was an early exploration of end-to-end field service…
How To Harness Powerful Personalization in Field Service
The Power of Personalization in Field Service: Leveraging Data to Enhance Customer Loyalty We explore how personalization, driven by data...
How To Leverage Data to Drive Personalization in B2B eCommerce
Leveraging Data to Drive Personalization in B2B eCommerce Personalization has become essential in B2B eCommerce, enabling businesses to...
Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services
Modernizing IT Infrastructure: The Foundation of Servitization in Aftermarket Services In this article, we explore how cloud computing,...
Advanced Inventory Management in the Post-Pandemic Era: Optimization Strategies
Advanced Inventory Management in the Post-Pandemic Era: Strategies for Optimal Balance Navigating inventory in a post-pandemic world...
Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data
Transforming Pricing Strategies in Manufacturing with AI, Machine Learning, and Big Data AI, machine learning, and big data are reshaping...
Empower Your Customers Via Self-service: Ideas for Field Service Organizations
Empowering Customers Through Self-Service: Insights for Field Service Organizations For today’s field service organizations (FSOs),...
Encompass Supply Chain Solutions Welcomes New Vice President of HVAC and Market Strategy
Encompass Supply Chain Solutions appoints Scott Pierson as VP of HVAC and Market Strategy to drive innovation and efficiency in the HVAC industry.
Bowker Transport set to improve driver safety and fuel performance with Webfleet
Bowker Transport is set to improve driver safety, reduce fuel use and cut CO2 emissions, thanks to an integrated Webfleet fleet management and VisionTrack camera system, supplied by Daisy Communications across its fleet of 225 HGVs.