Digital Transformation

Content that is about digital transformation in the field service industry

Digital Transformation, Feature

Post Script: A few questions for reflection on how IoT could improve your service operations

Post Script: A few questions for reflection on how IoT could improve your service operations In this series, we have put forward a simple...

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Digital Transformation, Feature

Can asset data help us become more sustainable?

Can asset data help us become more sustainable? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...

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Digital Transformation, Feature

Is the sharing of asset data correlated with servitization?

Is the sharing of asset data correlated with servitization? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief...

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Digital Transformation, Feature

Knowledge as a Service Differentiator

One of the outcomes of the over-arching trend of outcome-based service becoming a key revenue strategy is that field service has also...

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Digital Transformation, Feature

Joining the dots of service excellence with asset data

Joining the dots of service excellence with asset data Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief...

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Digital Transformation, Feature

Connected Field Service: IoT and Improving Customer Success

Connected Field Service: IoT and Improving Workforce Management As we have already seen so far in this paper, each of the three pillars of...

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Digital Transformation, News

International Drilling Contractor Borr Drilling Selects IFS Cloud

IFS, the global cloud enterprise software company, today announced international offshore drilling contractor Borr Drilling is upgrading...

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Digital Transformation, Feature

Will an economic downturn drive field service as a revenue generator

Will an economic downturn drive field service as a revenue generator Field Service News and ServiceNow have recently partnered on an...

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Digital Transformation, Feature

The experience economy will lead to a need for better customer relationships

The experience economy will lead to a need for better customer relationships Field Service News and ServiceNow have recently partnered on...

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Digital Transformation, Feature

Do we need to connect legacy assets to IoT?

Do we need to connect legacy assets to IoT? Kris Oldland, Editor-in-Chief, Field Service News is joined by Amit Jain, Chief Product...

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