On the move and on the front line – mobile workforce technology in utilities
As part of our #FSN10 anniversary celebrations we look back at the a key article from 2014 that discussed FSM in the utilities sector…
The Key Aftermarket Strategies for Customer Loyalty & Improved Revenue
Building customer loyalty in the aftermarket is no longer optional—it’s essential. Learn how proactive strategies, seamless support, and smart use of data can transform customer relationships and boost revenue.
Dynamic Pricing: The Magic Bullet Your Competitors Already Use
Dynamic Pricing in B2B Manufacturing: The Magic Bullet Your Competitor’s Already Use Dynamic pricing is transforming the...
Big Data and Field Service
As part of our #FSN10 anniversary celebrations we revisit this early exploration of the impact of Big Data on field service operations
Unlock Field Service Success and Tackle your Customer Demands Head-On
Discover how rising customer expectations are transforming field service, pushing businesses to adopt advanced tools, empower teams, and deliver proactive, personalized solutions.
Master Your Field Service Coordination with Powerful Collaborative Tools
Explore how collaborative tools and real-time data sharing enhance field service coordination, boosting efficiency, reducing delays, and empowering teams.
The Servitization Blueprint: The Servitization Journey: A Gradual Approach
Discover how manufacturers can transition to servitization with service contracts, performance-based agreements, and outcome-based models to drive long-term profitability.
How to leverage Automation to Streamline B2B eCommerce Operations
Discover how automation revolutionizes B2B eCommerce, improving order processing, inventory management, and compliance while future-proofing operations
Sociable Couriers win customer attention and loyalty
As part of our #FSN10 anniversary celebrations we revisit this article where we explored the impact of social media in the logistics sector
Why going green is vital for the logistics industry
As part of our #FSN10 anniversary celebrations we look at an early argument for sustainability in the service supply chain…
