Disruption In The Field Service Sector, With Workforce Shortage At Its Heart
A Maelstrom of Disruption for the Field Service Sector, With a Workforce Shortage Crisis at its Heart We are arguably in the midst of the...
Will A Generative AI Revolution Deliver Genuine Field Service Excellence?
The Generative AI Revolution in Field Service In this series of articles that are serialised from an exclusive new Field Service News white...
Spare Parts After Hours 24: Goran Olsson, Marel
Spare Parts After Hours 24: Göran Olsson, Marel Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and hugely...
eConnect After Hours 24: Vincent Van Hellemondt, Valtech
eConnect After Hours 24: Vincent van Hellemondt, Valtech Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and...
eConnect After Hours 24: Olivier Gill, Exclusive Networks
eConnect After Hours 24: Olivier Gill, Exclusive Networks Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and...
FSN Archives: Understanding Servitization with Rolls Royce
A classic post from the Field Service News archives sees Kris Oldland and Nick Frank team up in what became one of the industries widely watched interviews
Does outcome-based recruitment solve the workforce shortage in field service?
Dan Sholl, Concept Resourcing & David Hall, Whirlpool discuss outcome-based recruitment as a solution to the workforce shortage in the field service sector.
Where is the Return on Investment when it comes to remote service strategies?
Where is the Return on Investment when it comes to remote service strategies? At the December 2023 Copperrberg Service Academy, Izzy...
Five Surprises That Could Derail Service Excellence (and How to Avoid Them)
Five Surprises That Could Derail Service Excellence (and how to avoid them) In the world of service maintenance, with so many moving parts...
The technology stack underpinning Konica Minolta’s remote service strategy
The technology stack underpinning Konica Minolta’s remote service strategy At the December 2023 Copperrberg Service Academy, Izzy...
