Feature

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Digital Transformation, Feature

Aquant’s New AI Tool, is the Missing Link in Exceptional Customer Experiences

The platform converts messy service data into detailed insights for service executives, providing visibility into customers at risk of churn and workforce training opportunities.

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Digital Transformation, Feature

3 Tips to Quickly Scale Your Appliance or Food Service Repair Business

In this article from Aquant, we look at three tips to scale appliance and food repair businesses rapidly with the help of easy-to-use AI tools.

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Feature, Service Strategy

How to Get the Pulse of the Customer Before the NPS Score

Kris Oldland talks to Aquant’s Sidney Lara to find out more about this critical area of modern service excellence.

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Feature, Service Strategy

Do Social Bubbles Show the Way for Service Bubbles Post Covid-19?

Do Social Bubbles Show the Way for Service Bubbles Post Covid-19? As our industry is desperately seeking avenues to return to normality,...

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Digital Transformation, Feature, Uncategorized

Aquant Launches New AI Tool, Service Insights

Aquant’s Service Insights, capable of analyzing your data out of the box, provides a detailed window into factors that impact customer experiences.

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Digital Transformation, Feature

Blaze new trail with Field Service, now

Blaze new trail with Field Service, now In many ways the world in which we operate has changed so radically that the work-flows of just two...

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Feature, Service Strategy

4 Foolproof Steps to Kick Off a Tech Deployment

In this new article by Aquant, we look at a step-by-step approach that all service leaders should consider to ensure a smooth tech deployment.

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Feature, Service Operations

4 Solutions For Effectively Building The New Service Workforce

In the third and final excerpt from a recent white paper published by Aquant, we look at four solutions for effectively building the new service workforce…

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Feature, FSN Research, Trending

The Processes of Workforce Management Are Strong, but the Tools Need Improvement

We are on the right path, but we could get there faster. As we bring our series of analysis in our exclusive research study run in...

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Feature, Service Operations

Two Major Service Challenges to Overcome

Two Major Service Challenges to Overcome In this second article of a series of excerpts from a recent white paper published by Aquant, we...

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