Initial conclusions from the quantitative study into fleet and field service management
In the final feature from a recent FSN Research paper, published in partnership with GPS Insight, we make the initial conclusion of the first phase of the study.
What is the structural relationship between field service and fleet management?
In the fourth feature from a recent FSN Research paper, published in partnership with GPS Insight, we explore the relationship between fleet and field service
What technology is empowering servitization?
In this final feature from a recent FSN Research paper, sponsored by HSO, we ask if servitization is dependent on investing in technology.
A key correlation between the extended use of asset data and wider business success
In our research study, conducted in partnership with ServiceMax, we identified what is the biggest change in the service industry for customer requirements.
The importance of understanding service within the executive business strategy
The importance of understanding service within the executive business strategy In a changing world of operations and technology, two key...