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News, Service Operations

Cognito appoints Laurent Othacéhé as CEO

Cognito, the field service management solutions company, has appointed Laurent Othacéhé as CEO, as part of a wider organisational...

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FSM Technology, News

Eight of ten truck standstills can be avoided with preventive maintenance

The number of unplanned truck standstills can be cut by 80 per cent. This is revealed in a study conducted by Volvo Trucks. In the long...

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News, Service Leadership

Still time to register for the next Service Community event

The next event put together by non-profit knowledge sharing organisation The  Service Community is to be held on the 16th April at the...

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FSM Technology, News

Security specialist upholds outstanding customer service with Fleetmatics

Security integration specialist Scottish Communications Group (SCG) has cut thousands of pounds from its annual fuel bill following the...

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FSM Technology, News

Foodservice equipment company Servequip enjoys a ‘sharper’ business with Tesseract

For nearly 40 years, Servequip have been in the business of supplying and maintaining foodservice equipment, with customers ranging from...

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FSM Technology, News

Leading property management organisation goes live with ServicePower service management platform

Service management software provider ServicePower recently announced that a professional services company that provides global commercial...

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FSM Technology, News

A Helping Hand For Santa to Deliver 120M Presents

24/12/2014 10:31 Service Management software providers and scheduling experts IFS have looked at the numbers donr the calculations and...

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News, Service Strategy

Lincoln Property Solutions enlists Tesseract Service Centre to manage its systems

Lincoln Property Solutions Ltd, a Properties Management Service company in Basingstoke, Hampshire, has selected Tesseract Service Centre to...

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FSM Technology, News

In-Vehicle app integration commonplace within five years

A recent report into the telematics sector undertaken by Juniper Research has identified that in-vehicle apps is anticipated to reach...

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News, Service Operations

Verint and Intelcom work together to provide the “complete” workforce management and contact centre solution

12/06/2014 22:13 With a fully integrated product across the two companies customers are set to benefit from one integrated contact centre...

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