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Latest news from the industry:

FSM Technology, News

Norgren Selects Syncron for Pricing Intelligence Driven by AI/ML for Greater Profitability

A global leader in motion and fluid control technologies implements Syncron Price to automate and optimize dynamic pricing.

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Digital Transformation, News

Flagship Group Selects Totalmobile to Streamline its Housing Repairs Service

Totalmobile will be deployed across the non-profit housing group, reducing repair times and overhead costs, while providing oversight of all operations

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News, Service Strategy

Gomocha Launches New Website

Known for its white glove service, a new user-friendly website was overdue.

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Digital Transformation, News

The right packaging is a key factor in the green transition

Christoph Michalski, President and CEO of Billerud, spoke about the role of fibre-based packaging in the needed green transition during the Living in the Bioeconomy conference in Sweden.

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Digital Transformation, News

New Data from ServiceMax Reveals the Impact of Digital Transformation on Service Organisations

Schneider Electric achieves €65 million in additional cross sell/upsell revenue, while Pitney Bowes saves $4.7 million through inventory reduction

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News, Service Leadership

New Survey Reveals Top Five Challenges for Field Service Leaders in 2023

Aquant recently surveyed 100 field service leaders and the data revealed that hiring, retaining, and motivating workers is the most pressing topic.

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Digital Transformation, News

Connected EVs save fleet businesses an average of 15 tonnes of CO2 per vehicle, per year Webfleet research finds

Data from Webfleet, Bridgestone’s globally trusted fleet management solution, reveals that European fleets using EVs have cut their carbon emissions by more than 15 tonnes of CO2 per vehicle, per year.

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News, Service Operations

Why LifeScan Records 100% of Customer Service Calls — And “Listens” to All of Them

Aquant recently spoke with Ehab Goldstein of LifeScan about how his own team uses AI to improve compliance at scale, support market research and more.

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News, Service Strategy

IFS performance outpaces competitors with 5th consecutive year of double-digit growth

IFS has announced financial results for the full year ending December 31, 2022 with the company posting exceptional results with software revenue and cloud revenue growth as existing customers and new customers switch to IFS Cloud.

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Digital Transformation, News

OverIT Next-Gen FSM Platform 2023 Wave One

OverIT announced the first release of the year. The Next-Gen FSM Platform 2023 Wave One accommodates customers’ needs helping them expand FSM and LAM features in scheduling & dispatching and mobile empowerment areas.

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