Siemens welcomes OverIT to its grid software ecosystem of partners
Siemens Smart Infrastructure has partnered with OverIT, the global leader in field service management, to expand its ecosystem of partners for its grid software business.
IFS helps deliver at the Moment of Service this Christmas
IFS reveals the biggest brand win in history, as they are announced as the official Field Service vendors for Father Christmas and his well-known global business, Claus Corp.
FLS – Fast Lean Smart UK welcomes German Ambassador
FAST LEAN SMART UK welcomed The German Ambassador, Miguel Berger for a visit to its Northern Office at Sci-Tech Daresbury.
Customer service executives prioritize processes, data and breaking down silos
OTRS Group survey finds connecting with customers on the channels they prefer poses biggest challenge for customer experience. Improving the use of customer data is the most important success factor alongside process optimization
Equipped For More: Vermeer Choose Syncron to Drive Value in Parts Pricing
Global manufacturer of industrial and agricultural equipment uses Syncron Price to optimize parts pricing and increase customer satisfaction.
Field Service Costs Rose Sharply in 2022 Despite Overall Service Improvements
On average, bottom-performers of service organizations cost 67% more than top-performers, indicating that the skills gap is a major factor in rising costs – in addition to inflation.
PTC to Acquire Leading SaaS Field Service Management Provider ServiceMax
Acquisition expected to strengthen service capabilities of PTC’s closed-loop PLM portfolio.
PTC’s manufacturing customers rely on field service management for product performance, customer satisfaction, and profitability expansion.
Syncron to Present at Upcoming Field Service Conferences in Asia and Europe
Syncron will deliver a keynote presentation at the Field Service Asia Connect conference in Singapore and host a roundtable discussion at the Field Service conference in Amsterdam around technician enablement for a global workforce.
OverIT has been named a Visionary in the Gartner® Magic Quadrant™ for Field Service Management for the fourth time in a row
OverIT has been recognized by Gartner in the Visionary Quadrant based on the company’s Completeness of Vision and Ability to Execute.
Syncron To Sponsor and Participate in the Upcoming Association of Equipment Manufacturers (AEM) Annual Conference
Syncron will sponsor and participate in the 2022 AEM annual conference in Napa, Calif., connecting with service organizations in the equipment manufacturing industry.
