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Syncron To Sponsor and Participate in the Upcoming Association of Equipment Manufacturers (AEM) Annual Conference

Syncron will sponsor and participate in the 2022 AEM annual conference in Napa, Calif., connecting with service organizations in the equipment manufacturing industry.

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FSM Technology, News

Zinier and FLS Announce Partnership to Provide Field Service Industry with Enhanced Scheduling and Real-Time Resource Optimization

Zinier and FLS – FAST LEAN SMART announce a new partnership to enhance Zinier’s field service automation platform.

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News, Service Operations

International wireless solutions providers announce new group to serve different industries

In a bid to combine the expertise of industry-leading wireless solutions providers, Ramtech has announced it will be working alongside businesses Argus and Hyfire to form ‘The Orama Group’.

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News, Service Strategy

IFS continues to deliver strong 2022 financial performance with Q3 Year-to-Date results

The company attributes its continued success to its dogmatic commitment to delivering a frictionless experience to its customers and a product strategy that meets real market demand, and provides the capabilities business leaders are looking for today to mitigate risk, and tomorrow, to future proof their business.

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FSM Technology, News

OverIT provides remote assistance powered by Augmented Reality to Naturgy’s field technicians

OverIT has reached an agreement with Naturgy to provide remote assistance to maintenance staff working in the field on wind farms in Chile and gas combined-cycle power plants in Mexico.

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FSM Technology, News

Syncron’s New Field Service Technician Enablement Initiative Focuses on Success for the Global Workforce

By equipping technicians with a secure, intuitive, and interactive troubleshooting platform, the Syncron technician enablement solutions empower field teams and contractors, improve productivity and sustainability, and enable long-term planning.

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News, Service Operations

OverIT appoints Claudio Bartolini as Chief Technology Officer

The new Chief Technology Officer Claudio Bartolini will report to OverIT’s CEO and Chairman, Paolo Bergamo. This leadership addition promises to accelerate OverIT’s growth ambition.

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Digital Transformation, News

ServiceMax Wins 2022 APPEALIE SaaS Award for Customer Success

ServiceMax Named an Overall SaaS Award Winner in the Collaboration & Productivity Category

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FSM Technology, News

Durabook Upgrades R11L Rugged Tablet With Intel’s 12th Gen CPU

The newly upgraded R11L 11” fully rugged tablet now comes equipped with the latest 12th Gen Intel® Pentium Gold processor, combining computing performance with ultra-affordable, feature-rich functionality for the modern professional

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FSM Technology, News

Just 16% of utilities driven by customer experience when adopting software despite rise in cost of living

Yet 76% are actively automating customer experience as crisis ramps UK.

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