EU Think Tank Session: Do we need to redefine field service? (2022)
Think Tank Sessions: Do we need to redefine field service completely? In this ThinkTank session, the topic is part of an ongoing theme that...
Panel: Transforming customer and employee experience through connected field service
Kris Oldland, Editor-in-Chief, Field Service News, talks to Rob Ballantyne & Dan Oldridge, Salesforce about connected field service & customer experience
Servitization Is A Spectrum Not A Journey
Kris Oldland, Founder Field Service News Explains Why He Believes Servitization Is Not a Journey But is Actually A Spectrum Of Field Service Offerings
The Power of Asset Data in Digital Transformation
Asset Data Is Now A Fundamental Pillar Of Field Service Operations. Wendy Tai, ServiceMax Outlines Their Solution And Approach To Maximising Asset Data.
Unlock Field Service Excellence & Overcome Inefficiency
Rob Gilbert, Totalmobile Outlines Two Important Keys For Unlocking Service Excellence In Field Service Operations In This Presentation Now Available on FSN FREE
Simplifying Digitalisation: Create Better Field Service Workflows
Hannah Bailey, Intoware Outlines How Embracing Digitalisation Can Bring Huge Benefits for Field Service Organisations With a Series of Excellent Case Studies
Service Intelligence: The Need for AI in Field Service
Tim Burge, Director, Aquant Discusses How Artificial Intelligence Is Revolutionising Field Service, Highlighting Where AI Provides Value In Service Operations
White Paper: Four Service Scenarios (2022)
White Paper: Four Field Service Scenarios Add to Your Personal Library (0) Click Category to Bookmark Public CategoryPrivate Category...
Research Briefing: Servitization in a post-pandemic world
Access this exclusive FSN Research report, in partnership with HSO, where we ask did the pandemic kill servitization or make it stronger?