eConnect – After Hours 24: Sami Helin, Coveo

eConnect After Hours 24: Sami Helen, Cover Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and hugely productive day at the 2024 eConnect: Power of 50 conferences to speak to some of the industry’s key thinkers and leaders. It’s an opportunity to reflect on the conversations of the day,...

Digital Transformation, Feature

May 9, 2024

Disruption In The Field Service Sector, With Workforce Shortage At Its Heart

A Maelstrom of Disruption for the Field Service Sector, With a Workforce Shortage Crisis at its Heart We are arguably in the midst of the most significant period of disruption within the field service sector ever… Radical, disruptive forces are driving change from almost every corner of our industry. Supply chains are shifting to a...

Digital Transformation, Feature, FSM Technology

May 8, 2024

Will A Generative AI Revolution Deliver Genuine Field Service Excellence?

The Generative AI Revolution in Field Service In this series of articles that are serialised from an exclusive new Field Service News white paper in partnership with Zinier, we explore the potential of Generative-AI to revolutionize field service operations… While AI as a whole has become a major topic of conversation over the...

Feature, Spare Parts

May 8, 2024

Spare Parts After Hours 24: Goran Olsson, Marel

Spare Parts After Hours 24: Göran Olsson, Marel Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and hugely productive day at the 2024 eConnect: Power of 50 conferences to speak to some of the industry’s key thinkers and leaders. It’s an opportunity to reflect on the conversations of the...

Digital Transformation, eCommerce, Feature

May 6, 2024

eConnect After Hours 24: Vincent Van Hellemondt, Valtech

eConnect After Hours 24: Vincent van Hellemondt, Valtech Kris Oldland, Editor-in-Chief, Copperberg takes time out at the end of a busy and...

eCommerce, Feature, Service Strategy

April 22, 2024

eConnect After Hours 24: Olivier Gill, Exclusive Networks

https://www.youtube.com/watch?v=euIGHCsGQ-c eConnect After Hours 24: Olivier Gill, Exclusive Networks Kris Oldland, Editor-in-Chief,...

Feature, Service Strategy

April 19, 2024

FSN Archives: Understanding Servitization with Rolls Royce

A classic post from the Field Service News archives sees Kris Oldland and Nick Frank team up in what became one of the industries widely watched interviews

INDUSTRY NEWS:

April 4, 2024

Keysight and University of Malaga Integrating Artificial Intelligence into 6G

As AI in field service becomes increasingly important and vast amounts of data drive our industry,...

April 2, 2024

GenAI dawns new era in Industry 4.0, says GlobalData

As the transformation towards Industry 4.0 reaches its peak, generative AI (genAI) is looking to...

February 27, 2024

Durabook Expands Rugged Tablet Portfolio with ATEX-Certified Models for Explosive Environments

New R8-EX and U11I-EX Windows 11 tablets enable businesses to meet stringent safety requirements...

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