White Paper Overview: Making the move to mobility
White Paper Overview: Making the move to mobility Field service organisations have always embraced technology, and the rate at which...
Why do we need to measure service KPIs differently
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
Digital Services and New Digital-First Customer Experiences
Digital Services and New Digital-First Customer Experiences As we continue our serialisation of this excellent white paper published by...
In the Post-Pandemic World, Customer-Centric Service Is Critical
In the first article of a series of excerpts from a recent white paper published by Aquant, we look at the importance of providing exceptional customer experience in the post-pandemic world.
4 Solutions For Effectively Building The New Service Workforce
In the third and final excerpt from a recent white paper published by Aquant, we look at four solutions for effectively building the new service workforce…
