Your Housing Group boosts field force efficiency and resident experience with FLS
Discover how Your Housing Group (YHG) enhanced field force efficiency and resident experience with FLS VISITOUR, a dynamic scheduling solution, leading to a 25-32% increase in productivity and streamlined operations in the UK housing sector.
How to Look Beyond KPIs
How to Look Beyond KPIs In a recent comprehensive data report, now available at Field Service News, Aquant analyzed how medical device...
The Changing Dynamic Of Customer Relations In A Post-Pandemic World
The Changing Dynamic Of Customer Relations In A Post-Pandemic World
Are we about to see an Evolution in the Service Contract as well as Service Delivery?
Are we about to see an Evolution in the Service Contract as well as Service Delivery?
Knowledge as a Service Differentiator
One of the outcomes of the over-arching trend of outcome-based service becoming a key revenue strategy is that field service has also...
Achieving with Outcome-Based Services
Many of us have heard about the shift from cost-centric to profit-centric business models that’s spearheaded by services. There are lots...
While the strategic goals of field service companies are evolving, so to are the expectations of our customers
The members of our Think Tank offer up their insight into how customer expectations are changing as fast as field service operations
