Why do we need to measure service KPIs differently
Track KPIs differently. Get deeper insights into every aspect of your service business in Aquant’s latest report ‘5 KPIs Service Leaders need to Measure in 2022’
Leveraging Modern Knowledge Management Tools within a Next-Gen FSM System
Leveraging Modern Knowledge Management Tools within a Next-Gen FSM System In this article from a series of features taken from a paper...
Seek Partners Who Share Your Vision and Have a Record of Innovation
Seek Partners Who Share Your Vision and Have a Record of Innovation In our rapidly evolving sector, the distinction between industry...
Ecosystem to Deliver Services
Ecosystem to Deliver Services In todays connected word, people expect to engage and be engaged by organisations in new ways, in ways that...
What do we need the next generation of field service leaders to understand?
Experts from Aquant, Salesforce, ServiceMax and Syncron give us their perspective on this complex topic.
Are Digital Transformation Initiatives Stalling?
When the conversation within field service turns to the value of asset data, invariably, we talk about digital transformation projects. However, the reality is that the overwhelming majority of such projects appear to be taking longer than anticipated and, at worst, failing.
GenAI dawns new era in Industry 4.0, says GlobalData
As the transformation towards Industry 4.0 reaches its peak, generative AI (genAI) is looking to redefine operational processes across diverse sectors.
