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Feature, FSM Technology

All van drivers must turn semi-pro

Light Commercial Vehicles (LCVs) are the lifeblood of the UK economy – it’s a sentiment we hear quoted all the time, and while...

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Feature, Service Operations

Engineers are van drivers too

Reducing fuel costs and improving road safety in service organisations  means convincing engineers they are drivers as well as...

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FSM Technology, News

Webfleet’s OEM.connect programme to include Renault Group vehicles

Webfleet, Bridgestone’s globally trusted fleet management solution, has announced that Renault Group vehicles will participate in Webfleet’s OEM.connect programme.

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Digital Transformation, Feature

The 2020 Field Engineer’s toolkit

In this new four-part series Field Service News Editor Kris Oldland takes a look at five key tools forecast to become part of the field...

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Digital Transformation, Feature

Visual Remote Service: A Starter for Your Strategy

Danny Bearzatto, Co-Founder of Structured Creative, explores the strategic value of visual remote service, focusing on how it enhances efficiency, collaboration, and customer satisfaction.

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FSM Technology

Hands-On: Rugged computer buyer’s checklist

Our new Hands On regular feature focuses on the hardware choices available for field service organisations, from smartphones to tablets. ...

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Feature, Service Leadership, Service Strategy

Five Global Trends Driving the Future of Field Service

Sam Klaidman, Founder and Principal Adviser at Middlesex Consulting, analyses the five global trends that will drive the future of field...

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FSM Technology, News

Bridgestone and Webfleet showcase tyre and mobility solutions at IAA 2022

Bridgestone and its globally trusted fleet management solution Webfleet will showcase their combined portfolio of premium tyres, tyre-centric technologies and advanced mobility solutions at IAA Transportation 2022

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Think Tank Sessions, Trending

What Does the Role of the Engineer Look Like in a World of Remote Support?

What Does the Role of the Engineer Look Like in a World of Remote Support? One of the key outcomes of the world going into a global...

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Feature, Service Leadership

A personal note of thanks to a true friend to the industry

A personal note of thanks to a true friend to the industry It was my honour to host the inaugural European Field Service Awards recently....

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