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Feature, Service Operations

Mineral Wars: How Your Business Can Prepare to Deal with the Battery Crisis?

Whilst businesses are finally making bold assertions to electrify their processes, we are now facing a battery crisis. Where has this come from and how will businesses cope? Alex Stapleton, Sales Director at Alexander Battery Technologyes shares his expert insight into this topic.

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FSM Technology, News

Energy prices forecast to dampen EV demand as fleets face whole-life cost knowledge gap

More than half of fleet operators expect high energy prices to dampen demand for EVs, according to research from mobility solutions specialists Bridgestone and Webfleet Solutions

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Digital Transformation, Feature

What have the Jetsons, Gartner and an ‘AI Wingman’ all got in common?

Dave Hart, Managing Partner at Field Service Associates blends the world of 50’s Cartoons, Advanced Service Strategies and AI and makes an awful lot of sense as he does so…

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Feature, Service Strategy

Redfining the Value of Service in a Post Pandemic World

In a world suddenly far mare accepting of remote services, as we pivoted to a remote-first default out of necessity, do we run the risk of...

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FSM Technology, News

Webfleet’s OEM.connect programme to include Renault Group vehicles

Webfleet, Bridgestone’s globally trusted fleet management solution, has announced that Renault Group vehicles will participate in Webfleet’s OEM.connect programme.

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Digital Transformation, Feature

Visual Remote Service: A Starter for Your Strategy

Danny Bearzatto, Co-Founder of Structured Creative, explores the strategic value of visual remote service, focusing on how it enhances efficiency, collaboration, and customer satisfaction.

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Feature, Service Leadership, Service Strategy

Five Global Trends Driving the Future of Field Service

Sam Klaidman, Founder and Principal Adviser at Middlesex Consulting, analyses the five global trends that will drive the future of field...

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FSM Technology, News

Bridgestone and Webfleet showcase tyre and mobility solutions at IAA 2022

Bridgestone and its globally trusted fleet management solution Webfleet will showcase their combined portfolio of premium tyres, tyre-centric technologies and advanced mobility solutions at IAA Transportation 2022

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Feature, Service Leadership

A personal note of thanks to a true friend to the industry

A personal note of thanks to a true friend to the industry It was my honour to host the inaugural European Field Service Awards recently....

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Feature, Service Leadership, Service Strategy

The Journey to Achieving Your Desired Outcomes

In this new article for Field Service News, Sam Klaidman, Founder and Principal Adviser at Middlesex Consulting, discusses the service...

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